FAQs

1. What is Stylenshop?

Stylenshop is an online general store offering a variety of useful products such as home organizers, cosmetic & jewelry boxes, portable gadgets, kids' toys, and more – all in one place.

2. Do I need to create an account to place an order?

No, you can place your order directly through our website or WhatsApp without creating an account.

3. How long does delivery take?

Our standard delivery time is 3 to 7 working days depending on your location. Remote areas may take a bit longer.

4. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Pakistan.

5. Will my order be confirmed?

Yes, once you place an order, our team will contact you via phone or WhatsApp to confirm the order.

6. What if I receive a damaged or wrong product?

If you receive a damaged, broken, or incorrect item, please contact us via WhatsApp within 24 hours of receiving the product, along with pictures. We will arrange a return or exchange.

7. Can I cancel my order?

Yes, you can cancel your order before it is dispatched. Once shipped, cancellation is not possible.

8. Are the product pictures real?

We try to display our products as accurately as possible. However, slight variations in color or size may occur due to lighting or screen settings.

9. What is your return policy?

Returns are accepted only if:

You received a wrong or damaged product

You notify us within 24 hours

The product is unused and in its original packaging

Returns for change of mind are not accepted.

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